Billing & Pricing

Payments Accepted

We currently take payment over the phone or in person at the discretion of your preference. And accept all of the following as means of payment...

Fully Transparent Prices

We price work based on the type of work needed and the size of the job, so please don't hesitate to call our head engineer Tom Carthy at 07850411868 who will be able to provide a quote.

We look forward to hearing from you!

Privacy Policy

At Carthy's Plumbing and Heating it is of the upmost importance that we secure the privacy of everyone who visits our site. We write this policy to explain that we have no affiliation with any outside companies that use your information for marketing purposes and we have no interest in doing so in the future. Rest assured that any information registered by customers on this site will be used for only internal use within Carthy's.

In this privacy policy we explain how we may collect/use your information... 

All customer information from previous jobs is kept at the Carthy's Plumbing and Heating headquarters, which holds information of address and contact details, none of which will be shown to any outside parties. Our engineers will have full knowledge of contact details and address at the time of the job, but once the job is completed the engineers have no record of any of this information and all information resumes to be undisclosed at Carthy's HQ for our a record and for the good of our customers privacy. 

The only customer information we hold on file is Name, address, contact details and email. No bank details are kept on file what so ever.


We monitor google analytics to assess site traffic and numbers, but do not have access to any personal information from it.

We keep your information on record for a maximum of 7 years for tax purposes, after 7 years all personal information is discarded. 

Under the New GDPR legislation anyone can amend, delete and review any held information that is kept on file. If we have done work for you in the past at a property and you wish too have us either amend, update or delete any of the information we have on file please don't hesitate to get in contact by emailing us at


DATA PROTECTION POLICY – The information we hold is to provide you with the best service, to raise invoices/credit notes/statements/quotes and to contact you from time to time with special offers and reminders . We never disclose data to third parties and the information is kept on a secured system. If you would prefer not to be contacted, please email

Welcome to Carthy's

Carthy's is a highly qualified and trusted plumbing and heating company based in Essex.

We pride ourselves on providing a second to none service for all customers in need of a plumbing, heating or gas engineer. With over 30 years of plumbing experience and knowledge  we offer quick, reliable and approachable solutions whether its an emergency or not.

Head Office
Operating Hours

Eppingdene Farm Buildings

Ivy Chimneys



CM16 4EL

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

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